Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Help! Changing network with app.

I have an HDMI only Roku. I have lost the remote long ago and have been using the android app. Now I have changed internet providers and have a new router and network. App needs to be on the same network as Roku. App is required to change Roku settings. Catch 22. Do I have to purchase a new remote to bring it over? (I have another model with a network cable port that works fine bypassing the issue.)

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Level 10

Re: Help! Changing network with app.

From your message, sounds like you have 2 Roku devices but have lost both remotes.  Unless by different model, you meant another branded streaming device.

If that is the case, yes... easiest method is to buy a new compatible Roku remote (walmart, target, best buy, etc. to setup the wireless networked Roku device or a universal Streaming remote.

If you still have the remote from your wired Roku device, maybe you can pair it to the wireless Roku device if compatible and get it set up on network, then use your app from there.


Not sure what kind of devices/models of device we are talking about here.

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