Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have a Roku Streaming Stick+ plus and all was going well until recently. After not using the stick for a good while and changing to an Asus router my Harmony Elite remote will no longer find the Roku. Details follow:
1. Roku has an IP address, channel 35.
2. The Roku app can find and control the stick.
3. Both the stick and Harmony hub are on the same 2.4 GHz network.
4. Full reset of Roku made no difference.
5. Firmware up to date everywhere.
So all internet interaction and most local will work other than the fact that my Harmony no longer sees and therefore cannot control the stick, after having done so previously.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
My TCL 65S525 Roku stopped working with Harmony hub and would not be recognized by Hub. I checked my Asus dualband router and saw that my Roku preferred connecting to 5G while Hub only connects on 2.4G. After trying everything else with no luck, I created separate WiFi networks and connected my TV to the 2.4G band. Harmony hub still did not recognize TV by scan, but I added the TV as an entertainment device and continued even though not recognized... then created an activity Watch TV... and everything worked perfectly... even though hub said it could not detect my TV. My issue seemed to be WiFi band related as well as TCL model not being detected by IP scan.