Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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amy83marie12
Level 7

HDCP Error persists despite doing all troubleshooting numerous times

Error Code 020

I follow the troubleshooting Steps on screen as well as looking up the help online steps. I lowered to 720p and the error still comes up. I just purchased this Roku Premiere two weeks ago.   Did not have a problem with our old Roku box. 

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