Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I'm with a government TV station. We bought a Roku Ultra to monitor our channel signal going to our partner Roku App. Trying to set this up and when accessing our city free wifi (all we have) neither the Hotel & Dorm Connect will connect or the home setting will connect. For hotel and dorm I get a list of steps and one is to connect to DIRECT-roku-858-DAA6F9 via wifi. I do that and connect no problem. It then says enter a password...??? but were? Nothing pops up on my cell to allow for entering a password. And then it says launch a browser. ok for what? if I launch my browser nothing happens. Not too sure how to get this going. Not as easy as Apple TV.