Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I no longer have the original roku remote that came with my roku TV and I moved the TV to a new wifi location I can't connect to the TV now with either the roku remote I have or the Roku app on my phone what do I do??
You "should" be able to use another roku device's remote if you pair it to the TV if the remote has the pairing button located in the battery compartment of the remote.
Turn TV on manually with TV power button. Press pairing button on remote until green button flashes. Wait a few seconds and you should hear some audible beep/blurp from the TV. **If no green light, you need to replace batteries in remote.
Otherwise, Walmart and Best Buy are now selling the enhanced remotes for about $20 in their stores if you are shooting for immediate fix.
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941