Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
In the apartment complex I live in, all devices have to be registered to my account in order to access Wi-Fi. To do this I need my Roku Express MAC address but cannot find it anywhere. I cannot go to setting and look it up until I am connected to the internet. The MAC address is also not printed anywhere on the device itself or box. How can I find the MAC address without connecting to the internet first?
This is from memory, but when you try to connect to Wi-Fi and it fails, doesn't it offer some suggestions like adding your MAC address to your router? If that's true, I would assume it shows you the address. If my memory is totally worthless (which it very well could be), the next suggestion is to use your phone as a Wi-Fi hotspot just to get through the initial setup. Then you can get the MAC address from the Settings menu.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.