Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Tori_tjo
Level 7

Factory Reset and Wireless Connection STILL NOT WORKING

Wth is going on??? I restarted my router, unplugged everything, went to the secret screen, restarted my Roku, AND factory Reset my Roku!!! I have 5 TVs, computers, iPads, phones, Alexa’s, Ring, etc. Everything is connected to my WiFi router except my bedroom tv. Been like this for weeks. What’s going on?

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: Factory Reset and Wireless Connection STILL NOT WORKING


@Tori_tjo wrote:

Wth is going on??? I restarted my router, unplugged everything, went to the secret screen, restarted my Roku, AND factory Reset my Roku!!! I have 5 TVs, computers, iPads, phones, Alexa’s, Ring, etc. Everything is connected to my WiFi router except my bedroom tv. Been like this for weeks. What’s going on?


So, what else is going on? The Secret Screens are not necessary for either restarting a Roku or doing a Factory Reset. So, why the Secret Screen? What else is happening to cause you to go there?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

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