thanks vmps, I did review and attempted to apply what I learned...but...
The symptoms I am having appears to be a caused by an ISP turning off the valve. The connection begins as four (4) dots, remains at four (4) dots for about 5-10 seconds, then degrades to 1 or 2 dots.
This is true for both the Roku box and when I use any of the computers to view 'watch it now' on Netflix.
I have Broadstripe as an ISP in Michigan, they claim they are not limiting the download speed (16MB/1.6MB, typical).
I typically use OpenDNS, this morning I tried two local DNS servers as well as all zero's (rely on Broadstripe's DNS)...no changes in performance.
I even used this, which was recommended by Netflix tech support last night, and I too throttles down from 2MB to 0.3MB after 10 seconds or so:
www.iis.net/media/experiencesmoothstreamingSo, I remain fustrated...is there anything I am missing?
Thanks again!