Help

Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
DanUsh
Level 7
Thursday

Express wireless connection

Roku Express (3930, 3931 series)  stop connecting to the internet. I followed the suggested remedies and still no fix. My network is running with a connection and other roku devices are connected. My network is set up for 2.4Ghz and still no connection. It detects my network but will not connect with the correct password. I restarted the device several times with no fix. I also performed a factory reset with no fix. The device is currently useless in its current mode suggested fix would be helpful. 

Roku Express (3930, 3931 series)
3930X-1, 3930MX-1, 3930RW-1, 3931RW-1, 3930SE, 3930CA, 3930EU, 3930MX, 3930X, 3931RW, 3930RW, 3930EU-1
Roku Express (3930, 3931 series)
Roku Streaming Players
View in Store
0 Kudos
Reply