Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Express will not see the house wifi

My roku was working just fine, then it decided it couldn't see the house wifi. I have restarted everything and still can't see it.  It will connect to my mobile hotspot.  What is the deal?!!

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Roku Employee
Roku Employee

Re: Express will not see the house wifi

@Mast8313 

Thanks for the inquiry.

If you are able to connect to your mobile hotspot, then it seems like there's an issue with your wireless network.

We would recommend check out some wireless troubleshooting tips here: Tips for improving the wireless connection to your Roku streaming device

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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