Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Express+ doesn't show my 5G network

So I just bought the roku express plus and I had to take it back to get the regular roku because my WiFi does not show up at all it shows my 2G but not my 5G which I use and I don’t know why it won’t show up but it shows up on my phone and my kids roku tv and everywhere else in the house but on this roku it does not show up someone please help me

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Level 18

Re: Wifi

ROKU Express models only support single band 2.4 ghz wifi.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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