Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Excellent wifi but no internet connection


This is driving me bonkers. I have a Roku Express Plus that shows excellent wifi connectivity but will not connect to the internet. My laptop which is in the same room with the Roku player IS connected to the internet. I have tried a network reset, moving the Roku player around, moving the router closer to the Roku player but with no luck. I have photos showing all of this but no way to attach to send to you. Would appreciate help in getting this resolved.

Thank you, Mike 


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