Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Search instead for 
Did you mean: 
moosette
Level 7

Error code 14.50 during network setup with CenturyLink router

When I was setting up my new Roku Streaming Stick I couldn't connect to my network (CenturyLink) due to error code 14.50.  I called CenturyLink Support and there is a setting in "Advanced Setup" that needs to be changed.  Select "DHCP Settings" from the LAN Settings section and scroll to option 4 "Set the DHCP name special character state" and select "Allow Special Characters" and click Apply.  Go back to your Streaming Stick setup and you will now be able to connect to your CenturyLink network.

Labels (2)
0 Kudos