Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
@Tomotoole Thanks for reaching out. That error code usually indicates that you need to fully reboot both your Roku device and your wireless router. I recommend disconnecting the power to your wireless router for a couple minutes, then reconnecting it again. Once it loads up fully and reconnects to the internet, then plug your Roku device back in again, and try to connect once more.