Hi @Donnallee,
Thanks for posting in the Roku Community!
If you are getting an error code or message, refer to this link for common Roku error codes and their recommended actions: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet | Official Roku ...
We recommend rebooting both your wireless router and your Roku device.
I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot just to isolate the issue
Keep us posted from there if you need additional help.
Best regards,
Mary
Mary F.
Roku Community Moderator
