Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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kmoore7611
Level 7

Error 009

I have a Ubee DVW32CB router through TWC/Spectrum and have spent hours now trying to figure out how to get my roku express to connect to the internet. Nothing else is having issues connecting to the internet (phones, computers) and the signal is strong. I don't know what kind of settings I have to go into for this to work, but customer service from both TWC/spectrum and roku have been unhelpful. Anyone have suggestions?

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twiceover
Level 10

Re: Error 009

Is this an "Express" or an "Express+"?  Does your wifi password have any special characters in it like underscores, dashes, etc?
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