Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Tengo problema con la instalación de mi roku tv, siempre que intento me envía el mensaje de error 001, he intentado de diferentes formas; resetear el tv, directo cable ethernet, etc.. tengo como 2 meses de estar intentando y nada.
I have problem with the installation of my roku tv, whenever I try it it sends me the error message 001, I have tried in different ways; reset the tv, direct ethernet cable, etc .. I have like 2 months of trying and nothing.
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
If you see “Error 001” and the message “not connected” in the upper right corner of the TV screen, it means that your Roku TV/device is not connected to a network. Hope this helps you.
PC user since 1981 & Roku for 10 years. 65" Samsung UN65JS9000 w/Vizio soundbar & Roku Ultra Hisense (Roku) 43R7E 4K HDR & Vizio soundbar. Roku Stick in guest room; In master bedroom: Vizio 32" TV w/Stick+ & ZVOX V420 Soundbar
If you've already reset the tv and it won't connect directly with an ethernet cable there's probably something wrong with the tv hardware, the only suggestion I can think of is to bypass the router if possible and connect the tv directly to the modem and see if it works, if it doesn't then there's most likely a hardware problem with the tv.