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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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minecraftlover9
Newbie
‎04-16-2022 09:50 PM

Don’t have original remote and isn’t connected to new wifi

Okay I’ve had my roku for a while and when i first got it, my remote broke so i started using the app. my wifi changed so my roku got disconnected to the old one and now i basically cant use my tv because i have no way of connecting it to my current wifi. 

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2 REPLIES 2
Ello2022
Roku Guru
‎04-16-2022 10:05 PM

Re: Don’t have original remote and isn’t connected to new wifi

So are you using a Roku TV? What manufacturer? You can always buy a universal remote but it has to to say “works with Roku TV”

Replacement Remote for Roku TV Remote, Universal for Hisense/Onn/TCL/Element/Haier/Sharp/Hitachi/LG/Sanyo/JVC/Magnavox/RCA/Philips/Westinghouse Roku Built-in Smart TV with Battery https://www.amazon.com/dp/B087QBB7GJ/ref=cm_sw_r_cp_api_i_KK13A87CYGZ95GRJVFJW

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renojim
Community Streaming Expert
‎04-17-2022 09:15 AM

Re: Don’t have original remote and isn’t connected to new wifi

@minecraftlover9, if you can configure your new Wi-Fi to match your old Wi-Fi (same SSID/network name and password) your TV should connect and then you can go back to using the app.

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