Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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RPNortcliff01
Level 7

Does this device have to be wireless?

Does Roku streaming 4k have to be wireless?

In order to use it it seems we have to call our provider and get a wifi password.  This seems counterintuitive. 

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Strega
Level 17

Re: Does this device have to be wireless?

If it's one of the right models, you can rig it up for wired internet as described here:

https://support.roku.com/article/360058027813

As for setting up your Wi-Fi, that's usually done in your router, not your ISP.  If you've never logged into it, it is probably already broadcasting Wi-Fi, and the default SSID and passphrase may be printed on the device.  If not, you can log in and check them or set them.  There is a good chance that the default login credentials to your router are "admin" and "password" (seriously.)

 

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