Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
My internet supports both 24g and 5g Both show up on my I pad and I can select which I want When I check Roku connectivity only 24g shows as a choice along with neighbors net links Why doesn’t the 5g link show up? Can I someway add the 5g manually?
5G is a cellular service. You are asking about 2.4 and 5 GHz WiFi, using the 802.11 protocol. Yes, some Roku devices do support 5 GHz. Of the currently available models, only the Streaming Stick+ (model 3810) and the Ultra LT (4662) and Ultra (4670) are dual band. Some of the larger Roku TVs are also dual band, but it varies by manufacturer and screen size.
No, you can't add 5 GHz support to an existing single band device. the actual hardware radio inside the Roku has to support both bands, and it's not replaceable. What model Roku do you have?
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.