Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Do NOT Reset to Factory Settings!!

I'd been having the same problems that so many others have been recently with my Roku TV not connecting to the internet. Everything else worked ok until I tried resetting the TV to factory settings. Now, when I turn it on, it just tries to update (but can't because it still can't connect) and gives me and error code "003". When I exit that message, I only see the red background. So now, my TV really only functions as a light or dull mirror.

Labels (2)
0 Kudos
Level 8

Re: Do NOT Reset to Factory Settings!!

Ouch! That sounds like a bricked device somehow. Maybe it was doing some update and it failed. Reset one of my 3 Roku TV’s to factory settings a few days ago. I would try calling the TV manufacturer about it.

TLC, Indigo, which ever one you have.

0 Kudos
Community Streaming Expert

Re: Do NOT Reset to Factory Settings!!

I think all TVs have a way to update via their USB port.  Check the manufacter's website or

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Level 7

Re: Do NOT Reset to Factory Settings!!

I seemed to have found a solution that works....

try connecting tv to a mobile hotspot

0 Kudos