Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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HM3
Level 7

Do NOT Reset to Factory Settings!!

I'd been having the same problems that so many others have been recently with my Roku TV not connecting to the internet. Everything else worked ok until I tried resetting the TV to factory settings. Now, when I turn it on, it just tries to update (but can't because it still can't connect) and gives me and error code "003". When I exit that message, I only see the red background. So now, my TV really only functions as a light or dull mirror.

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3 Replies
cfrobw
Level 8

Re: Do NOT Reset to Factory Settings!!

Ouch! That sounds like a bricked device somehow. Maybe it was doing some update and it failed. Reset one of my 3 Roku TV’s to factory settings a few days ago. I would try calling the TV manufacturer about it.

TLC, Indigo, which ever one you have.

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renojim
Level 21

Re: Do NOT Reset to Factory Settings!!

I think all TVs have a way to update via their USB port.  Check the manufacter's website or https://tvupdate.roku.com

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Usernamemike66
Level 7

Re: Do NOT Reset to Factory Settings!!

I seemed to have found a solution that works....

try connecting tv to a mobile hotspot

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