Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Display problem in set up

I followed all the instructions and am hooked up to my TV internet connection. It's after that I'm having a problem. It says on the screen 'Auto detect display type.' Then I click ok. Then it says The HMDI input is only capable of playing video at 1080p. So I don't know what to do after that, I'm getting no channels at this point. I don't know how to connect to an account either. I have Roku Express+.

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Community Streaming Expert

Re: Display problem in set up

We need more information.  What happens after the "auto detect display type"?  What's displayed on your TV screen?  Post a picture if you have to.

You link a device to your Roku account at

BEWARE OF SCAMS!  There is no fee to link a device and if anyone tells you otherwise run far, run fast.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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