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Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Yofunkylady
Level 7
‎10-12-2020 12:46 PM

Display problem in set up

I followed all the instructions and am hooked up to my TV internet connection. It's after that I'm having a problem. It says on the screen 'Auto detect display type.' Then I click ok. Then it says The HMDI input is only capable of playing video at 1080p. So I don't know what to do after that, I'm getting no channels at this point. I don't know how to connect to an account either. I have Roku Express+.

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renojim
Community Streaming Expert
‎10-12-2020 05:26 PM

Re: Display problem in set up

We need more information.  What happens after the "auto detect display type"?  What's displayed on your TV screen?  Post a picture if you have to.

You link a device to your Roku account at https://my.roku.com/link

BEWARE OF SCAMS!  There is no fee to link a device and if anyone tells you otherwise run far, run fast.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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