Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I installed a new router (2.64) and the app will not recognize the stick device. Can the new wifi password be updated without the remote, which met an untimely demise when it hit the wall. I have been using my phone to control roku because the remote continually unpaired.
Problem solved by changing ssid and password on new router to those on old router. Props to a reply on a post in the search archive. Btw, the roku ir remote has huge deficiencies (requires constant pairing and difficult connections 6 ft from the tv).