Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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ClaresonLn
Level 8

Could my Roku TV be kicking my Roku Express off the wifi?

Just moved into a new place and set up my new router. I have a TCL Roku TV that connects to my wireless network just fine, as well as all other household devices, however my Roku express cannot "see" my wireless network. I have restarted both devices, I have disabled pings, I have contacted my internet company to insure it's not an issue on their end. No luck. Any advice would be greatly appreciated. 

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makaiguy
Level 20

Re: Could my Roku TV be kicking my Roku Express off the wifi?

The Express is a budget model that only supports the wifi 2.4 GHz band, but cannot use the 5 GHz band. If your router supports both bands, make sure it doen't have the 2.4 GHz band turned off.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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