Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Prinprisci
Level 7

Connectivity

I have 3 Rokus at home. One of them connects to the living room but the other two won’t connect. 
we tried resetting the other two. 
we tried factory settings. 
we tried network setting reset. 

still nothing. Help!!

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3 Replies
MaryFranco
Roku Employee
Roku Employee

Re: Connectivity

Hi @Prinprisci,

Thanks for the post.

What Roku model devices are you having some connection issues with?

We recommend rebooting both your wireless router and your Roku device.
We would also recommend checking out some wireless troubleshooting tips to see if it resolves your issue here: What should I do if I cannot connect to my home network or ...

Please keep us posted.

Thanks,

Mary

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Samanta123
Level 7

Re: Connectivity

Thanks, I have same issue but with two devices, one of them want to connect. Found a solution on troubleshoot page)

RokuDanny-R
Roku Employee
Roku Employee

Re: Connectivity

@Samanta123

Thanks for the post.

Please see @MaryFranco previous post and provide us with the requested information.

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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