Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Thanks for reaching out regarding the issue that you are experiencing.
Just a quick question to clarify the issue: when you state that your Express will not connect to your iPhone XR, are you trying to connect via the Roku mobile app, or trying to connect to your iPhone XR's hotspot?
Here is the SN#YGOO63119265 Version 9.1.0 IOS is 12.3.1
Already have simple name w/o spaces or characters. As I said earlier, my Roku TV connects without issue. What is the fix for this device? That thread has gone on for months now with no solution from Roku. You cannot still be “looking” into the issue!!! Please do not call this customer service.....it is not.