Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7


My question is: When connecting to Roku a phone I do not own pops up. I’ve never had a problem connecting my phone to Roku using my hot spot, but every time I Press wireless to connect a Samsung Galaxy s10 pops up. (Also no one on my family owns one)


Thank you.

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1 Reply
Community Streaming Expert

Re: Connecting

It could be picking up a signal from a neighbor.  Just ignore it and don't try to connect to it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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