Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
My question is: When connecting to Roku a phone I do not own pops up. I’ve never had a problem connecting my phone to Roku using my hot spot, but every time I Press wireless to connect a Samsung Galaxy s10 pops up. (Also no one on my family owns one)
It could be picking up a signal from a neighbor. Just ignore it and don't try to connect to it.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
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