Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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cwm1946
Level 7

Connecting to a new network without access to the roku remote (using roku app on an iphone).

Roku remote has never functioned effectively so we use the app from our iPhones.  However, when trying to connect to a new network (having moved house) it seems a mighty challenge to find a way to find the IP address of the streaming stick+ and do not have access to the set up menu providing a means to a new network.

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renojim
Level 21

Re: Connecting to a new network without access to the roku remote (using roku app on an iphone).

Can't be done with an app.  See the multitude of threads asking the same question.  Either get a physical remote (maybe your old remote will work enough to get through the initial setup) or set up your new Wi-Fi exactly the same as your old Wi-Fi (same SSID, password, and band) and hope it connects.

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