Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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opper79
Level 7

Connecting to 5K

We just received fiber optic internet/5K. 5K works on my laptop but Roku wont pickup 5K signal when I rescan for the newer high speed. I think I have the older, lower quality Roku. What version do I need to buy that will be conpatible with 5K?

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4 REPLIES 4\
renojim
Community Streaming Expert

Re: Connecting to 5K

I assume you mean 5GHz.  The sticks, Ultra, and some others support 5GHz.  The Express and I believe the Premiere do not.  You can see which ones do here:  https://www.roku.com/products/players

If it doesn't specify "dual band" under network then it doesn't support 5GHz.

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Strega
Level 16

Re: Connecting to 5K

In addition, it's worth noting that you may not see any difference in 5GHz and 2.4GHz when you are streaming TV (especially if the TV is not 4K.) so you might consider turning the 2.4GHz on at the router as a cheap/quick solution.

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opper79
Level 7

Re: Connecting to 5K

thanks, yes....I meant 5G. I get good reception with my regular internet but I wanted the faster speed. 

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makaiguy
Community Streaming Expert

Re: Connecting to 5K


@opper79 wrote:

thanks, yes....I meant 5G. I get good reception with my regular internet but I wanted the faster speed. 


2.4 GHz speeds are quite adequate for the data rates needed for streaming video over the internet.  It's not like downloading a computer file where a higher speed gets you the file quicker.  For streaming, the server at the other end just dribbles the program files to you at a rate that can be displayed.  In fact the wifi radios in Roku's are no faster than they need to be for this purpose so that extra 5 GHz speed would go to waste anyway.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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