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Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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ChynaDoll23
Level 7
‎11-29-2020 11:39 AM

Connect to internet without remote

My Roku has been connected to my internet for months no issues it’s now not connected and I don’t have a remote shortly after I got it the remote literally just stopped working changed the batteries and still not working so I tossed it never worried because I had my phone now it’s not letting me connect it back to the internet because my phone won’t connect without it being connected to internet 

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renojim
Community Streaming Expert
‎11-29-2020 01:49 PM

Re: Connect to internet without remote

If you haven't factory reset your Roku, don't.  Try unplugging the power from everything for several seconds - modem/router and Roku - and then plug them back in.  If it doesn't connect automatically then you'll have to get a remote.  There's no way to use the app until the Roku is connected to your network.

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