Help

Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ChynaDoll23
Level 7
‎11-29-2020 11:39 AM

Connect to internet without remote

My Roku has been connected to my internet for months no issues it’s now not connected and I don’t have a remote shortly after I got it the remote literally just stopped working changed the batteries and still not working so I tossed it never worried because I had my phone now it’s not letting me connect it back to the internet because my phone won’t connect without it being connected to internet 

0 Kudos
Reply
1 Reply
renojim
Community Streaming Expert
‎11-29-2020 01:49 PM

Re: Connect to internet without remote

If you haven't factory reset your Roku, don't.  Try unplugging the power from everything for several seconds - modem/router and Roku - and then plug them back in.  If it doesn't connect automatically then you'll have to get a remote.  There's no way to use the app until the Roku is connected to your network.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply