Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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NewB2RKU
Level 8

Commercials Causing Disconnection with ROKU Streaming Stick+ Connected to AVR

I have my Roku Streaming Stick+ directly connected to an HDMI port on my Pioneer VSX-520-K AVR.  I have an HDMI cable from my AVR to my Samsung TV.  Everything else (DVD, Cable, etc.) works fine.  For some reason, when watching content through the Roku which has commercial such as on YouTube and YouTube TV, after the commercial plays, the Roku loses connection to the AVR and I have to switch the source to something else like Cable and back to BD, which is the HDMI port I have the Roku plugged into to make it work again.  I have another Roku in connected directly to a TV in another room with no AVR involved and it does not happen in that set up.  Does anyone have any suggestions for me to resolve this?  It's driving me crazy!  Thanks.

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1 REPLY 1\
StreamerUser
Level 20

Re: Commercials Causing Disconnection with ROKU Streaming Stick+ Connected to AVR

1) Disable (or enable) framerate matching:  Settings/System/Advanced system settings/Advanced display settings/Auto adjust display refresh rate=disabled - try again

2) Manually configure resolution:  Settings/Display type/1080p TV (or 4K, etc) - try again

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