Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Code 005 on my Roku streaming stick +

I just recieved my Roku Streaking Stick+ HD/4k/HDR it acts like it's connecting to the internet 2 green check Marks.. Then goes to do the update an a error code comes up and will not update. Just over and over.. 

I have 

Unplugs rest the......




I don't know what I am doing wrong..can someone help me please. 

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1 REPLY 1\
Roku Employee
Roku Employee

Re: Code 005 on my Roku streaming stick +

Hi @Maree1989,

Thanks for the post.

Have you tried using a different wireless network to set up your device? 
See more tips and troubleshooting steps for this type of issue here:



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