Network - Wireless & Wired Connections

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bshan4
Level 7

Changing internet - sign in streaming channels

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I am changing internet providers. I currently get all of my streaming channels (Prime, Hulu, Sling etc.) through my roku page. 

Will I have to resign in to all services (user name and password) or will they stay connected when I change internet connection/provider? 

Thank you. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Changing internet - sign in streaming channels

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@bshan4

Thanks for the post.

If you are just changing your internet provider, you shouldn't need to re-authenticate your channels as they are not linked to your internet provider.

However, please be aware that channels will sometimes require you to re-authenticate the channel occasionally to ensure that you are an authorized user.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Changing internet - sign in streaming channels

Jump to solution

@bshan4

Thanks for the post.

If you are just changing your internet provider, you shouldn't need to re-authenticate your channels as they are not linked to your internet provider.

However, please be aware that channels will sometimes require you to re-authenticate the channel occasionally to ensure that you are an authorized user.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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