Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Change of provider will not allow 2 roku sticks to work

I have a roku stick on 2 different tvs and changed my provider. No matter what channel I select nothing will load.  Just locks up.  

There is a  step I am missing.

Internet /wireless does work.  Password is working.  Roku screen comes up.

No selection from screen will work on either tv.  




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Community Streaming Expert

Re: Change of provider will not allow 2 roku sticks to work


Do you mean your TV provider -- a cable, satellite, or streaming service (Sling TV, Hulu+Live TV, YouTube TV, etc.) -- which you use to authenticate certain apps? Or do you mean something else?

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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