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Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Mphunt
Mphunt
Level 7
‎12-28-2019 08:15 AM

Change Wifi Password without Remote?

So my remote doesn't work and I got a new wifi password and am unable to use the settings button on the remote. How can I change my wifi password w/o the remote?

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RokuDanny-R
Roku Employee
Roku Employee
‎12-30-2019 02:40 PM

Re: Change Wifi Password without Remote?

@Mphunt 

Thanks for the inquiry.

Have you tried using the free Roku mobile app as a replacement remote control? 

For more information about the Roku mobile app, visit our Support page here: How do I install the Roku® mobile app?

For troubleshooting steps on how to repair your remote, visit our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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