Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Change Wifi Password without Remote?

So my remote doesn't work and I got a new wifi password and am unable to use the settings button on the remote. How can I change my wifi password w/o the remote?

3 Replies
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Roku Employee
Roku Employee

Re: Change Wifi Password without Remote?

@Mphunt 

Thanks for the inquiry.

Have you tried using the free Roku mobile app as a replacement remote control? 

For more information about the Roku mobile app, visit our Support page here: How do I install the Roku® mobile app?

For troubleshooting steps on how to repair your remote, visit our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Change Wifi Password without Remote?

Plug your roku into your wired internet source. Your modem. So that your connection is wired instead of wireless. Then you can change the password bc it is directly connect to your internet source. Then you can unplug your roku from your modem and make it wireless again.

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Level 7

Re: Change Wifi Password without Remote?

 
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