Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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nitinkibe
Level 8

Casting from laptop interrupted

When I try to cast from my Windows 10 laptop, the connection to Roku 150 stick is sometimes difficult to establish and then breaks down and I have to reconnect, often from scratch (i.e. from Settings >> Devices >> Remove and then go through Search again, etc.).  I have tried changing the HDMI port, unplugging and replugging Roku stick from power, checking Windows 10 for updates, etc.
I have a better experience with a MS Display Adapter_44 which is also plugged in and which I use as Plan B.

Appreciate any advice or help!

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1 Reply
StreamerUser
Level 16

Re: Casting from laptop interrupted


@nitinkibe wrote:

When I try to cast from my Windows 10 laptop, the connection to Roku 150 stick is sometimes difficult to establish and then breaks down and I have to reconnect, often from scratch (i.e. from Settings >> Devices >> Remove and then go through Search again, etc.).  I have tried changing the HDMI port, unplugging and replugging Roku stick from power, checking Windows 10 for updates, etc.
I have a better experience with a MS Display Adapter_44 which is also plugged in and which I use as Plan B.

Appreciate any advice or help!


Just as a point of reference:  "casting" generally refers to remote control, whereas "mirroring" refers to remote display.

Also not sure what a "Roku 150 stick" is (what model #) or what "MS Display Adapter_44" is (a Microsoft Wireless Display Adapter?)

The HDMI port shouldnt matter -  it all comes down to the wireless/WiFi configuration/situation.  From your description, it sounds like there is wireless interference.

Some recommendations:

1) Make sure your laptop's wireless NIC driver is updated

2) Make sure the Roku is on the latest firmware (should be 9.4.0-4200 for most models)

3) Restart all devices (laptop, Roku, router, other WiFi devices)

4) Use 5Ghz instead of 2.4Ghz for both the Roku and laptop (Depending on what model # your Roku is and your laptop's NIC 5Ghz support)

5) Switch 2.4Ghz to a different channel - enable/disable channel bonding or change the bandwidth - disable legacy "b" support

6) Switch 5Ghz to a different channel - enable/disable channel bonding or change the bandwidth - disable legacy "a" support

7) Disconnect/power off other WiFi using devices (to eliminate interference/lack of bandwidth)

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