Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Cant connect app and roku to wi fi to use wireless remote.

I have been using the roku app to operate my roku for a while as the regular remote has broken. I am in a new location with wi fi the roku has not connected to before. Since the app and roku are not on same network I cannot connect it to wi fi. Is there anyway to work around this if I don’t know my roku’s IP address? 

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Community Streaming Expert

Re: Cant connect app and roku to wi fi to use wireless remote.

Your Roku doesn't have an IP address until it's connected to your network.  You must have a physical remote to complete the Wi-Fi setup.  If you have a stick you must have a Roku remote.  If you have any other device you can get a cheap universal remote that supports Roku.

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