Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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cvp
Level 7

Cannot make wireless connection

I followed all the steps which Roku supports says to take.  None of them worked.  So, I did a factory reset.  But I still cannot get a wireless connection.  There is nothing wrong with my internet.  I previously did not have any problems.  Looks like right after Roku did a software update; is when I had this problem.  I would very much appreciate help to get a wireless connection.

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renojim
Community Streaming Expert

Re: Cannot make wireless connection

Do you get any error message?  Is Xfinity your ISP?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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