Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
XavierM
Level 7

Cannot connect it to my Wifi

My roku remote control is no longer working and I can't connect it to my wifi using the remote control roku app as my phone needs to be connected to the same network. What can I do to connect my roku to my wifi without a remote control, please help!!!!! 

0 Kudos
2 REPLIES 2\
renojim
Community Streaming Expert

Re: Cannot connect it to my Wifi

Asked and answered at least a hundred times,  You need a working remote.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
makaiguy
Community Streaming Expert

Re: Cannot connect it to my Wifi

... or (assuming you have NOT done a factory reset on your Roku) to reset your router to use the same network name (SSID) and password as the ones your Roku already knows about from your former setup. Then a mobile device set to this same network will be able to use the Roku app as a remote.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
0 Kudos