Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Cannot connect 4K stick to Network RV325 router & EX6120 access point
Does anyone know how to get a Roku 4K stick to connect to the internet when using both a router and an access point?
I have a Cisco RV325 router and a Netgear EX6120 access point. I cannot get my Roku 4K stick to connect to the internet. I have no trouble with Roku TCL TV, Apple TV, Nvidia Shield, and Amazon FireTV connecting to the network but cannot figure out how to get this device to connect. I tried binding the IP and MAC address in the router this did not help.
The router does not have built in wireless so the netgear is used by all of my devices to get on the internet. Below are links for the router and access point.