Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Can’t get roku to connect to my home wireless internet but it will connect to my phone hotspot?
My roku has been working fine for about a month but the last couple of days it refuses to connect to my internet? I have tried resetting router and roku, unplugging, switching cords, everything. Strangely enough it will connect to my mobile hotspot? I have 3 other roku devices in other rooms that are working fine and connected to the same internet? This is the roku that is closest to the router and the signal is showing strong it just refuses to connect. Anyone know how I can fix?
My roku has been working fine for about a month but the last couple of days it refuses to connect to my internet? I have tried resetting router and roku, unplugging, switching cords, everything. Strangely enough it will connect to my mobile hotspot? I have 3 other roku devices in other rooms that are working fine and connected to the same internet? This is the roku that is closest to the router and the signal is showing strong it just refuses to connect. Anyone know how I can fix?
Have you tried Settings > System > Advanced system settings > Network connection reset ?
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
My roku has been working fine for about a month but the last couple of days it refuses to connect to my internet? I have tried resetting router and roku, unplugging, switching cords, everything. Strangely enough it will connect to my mobile hotspot? I have 3 other roku devices in other rooms that are working fine and connected to the same internet? This is the roku that is closest to the router and the signal is showing strong it just refuses to connect. Anyone know how I can fix?
Same thing was happening to me. What is your router model?
