Network - Wireless & Wired Connections

[Bhavana]

Roku has stopped connecting to internet. I’ve tried everything, even a factory reset! There is no customer service phone support available during the situation, so hoping someone here can help. I am now stuck on the set up stage, as it can’t find my network!

[boogernose]

More likely you need to reboot your Router.

My guess is you have many othrer things logged into your wifi.

Try logging out the other things and focus on the Roku.

Reboot the Router (unplug it and count to 30).

See if the Roku sees the SSID (wifi) and log it in.

Line of sight, distance can matter. Use the 2.4ghz signal.

[RokuDanny-R]

@Bhavana 

Thanks for the post.

Can you please provide us with more information?

What Roku device are you using? When did this issue start occuring?

As @boogernose suggested, we recommend rebooting both your wireless router and your Roku device.

For troubleshooting steps regarding wireless connectivity issues, visit our Support pages here: 
What should I do if I cannot connect to my home network or the internet?
Tips for improving the wireless connection to your Roku® streaming device

Keep us posted with what you find out. 

Thanks,
Danny

[MLP]

Please help with Roku connection. I have tried to connect throug the settings link with no prevail. ROKU HELP IS NOT TAKING CALLS and I am still without.

[Tequilacpl]

I have rebooted till im blue in the face. There is something else wrong.  My wifi is just fine and signal strength is excellent 

[boogernose]

@Tequilacpl  and everyone else.

Can you change your password to something simpler?