Network - Wireless & Wired Connections

[RokuDanny-R]

@Thebayarea 

Thanks for the note.

What Roku model devices are you trying to connect to your wireless network? Have you recently made any changes to your wireless network or router?

If you have a Roku Express or Premiere model, please be that these models are only compatible with wireless b/g/n networks on the 2.4 GHz spectrum.

Thanks,
Danny

[cmroll]

I'm having the same issue. I have a Roku stick 3600 and bought a new roku tv. The TV would connect to my phone hotspot but not the wifi. The roku stick worked at my other apartment but not the new one. I have reset both Rokus and the WiFi modem. Everything else I have, computer, Xbox, phones,thermostat all connect to the wifi... But not the Rokus. The modem is about 2 feet from the modem. Distance is not the issue, the modem is not the issue, roku works with phone hotspot.... Now what? Roku phone number says they aren't answering cuz of covid.

[dnv5916]

Having the same issue. Roku connects to my iphone hotspot or any other wifi but not my home wifi.  I'm using my wifi to type this message so clearly that's not the issue. It was working for the last 8 months , then all of a sudden has stopped.  Please help!