Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Can’t Get to Home Screen

Roku has been reset to factory settings, reconnected to the internet, re-synced with Roku account, but will not advance past the bouncing Roku screen - can’t get to home screen with streaming apps. Please help!

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