Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
When I try to connect to the subscription based WiFi network in my barracks room my roku tv prompts me to use the hotel/dorm room network or home network. When I select the hotel/dorm room network I receive another prompt to login to the “DIRECT-roku-xxx-xxxxxx” and enter the password given.
I follow those steps on my iPhone XS and after entering the password in it network setting screen, a pop up screen appears and never loads anything. Eventually after a few minutes I get this message, “hotspot login could not open the page because the server stopped responding”
I’ve tried to use my laptop and tablet with the above mentioned prompts but that’s a non-starter because there is no active internet connection on those devices.
I’m really feeling like I just wasted money here and could use some help. Thanks y’all!
attached is the screenshot of the server error message
I have the same problem. My Roku was already setup and linked with my account (activated). I tried reseting the device and got it all connected again with my account. Unfortunately, I get the same error message.