Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Vickie2
Level 7

Both wireless and internet connection but can not move forward.

The checking box will not go away after connecting to wi fi. There is a green check mark saying i have wireless and internet connections but then it freezes and i can not go any further. How do i get rid of that box and move forward with set up?

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renojim
Community Streaming Expert

Re: Both wireless and internet connection but can not move forward.

That box should go away on its own.  Try unplugging the power for several seconds and then plug it back in.

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