Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
App will not connect to my Ultra on a wired Network
I have a ROKU Ultra connected to a wired Ethernet network. When I start the ROKU app on my iPad it is very inconsistent. About 1/2 the time I get a “device not found on the network” message. I have rebooted the iPad and the ROKU and the router. I have reset the network on the ROKU. I have entered the address multiple times. I am using the same ROKU to watch TV with no problem. This is frustrating because this is how I watch TV when my wife is asleep.