Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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COMpulse
Level 7

Anyone else lose wired ethernet with 9.4 update?

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I've had my TCL Roku TV using wired ethernet for months.

After updating to the latest version 9.4, I can no longer connect via ethernet cable.  I've rebooted my router, checked all the cables, etc.  I've restarted the TV as well.  WiFi works, but I would prefer to use ethernet.

Anyone else?

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StreamerUser
Level 16

Re: Anyone else lose wired ethernet with 9.4 update?

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If there's an option to "reset network connections" (in streamers:  Settings/System/Advanced system settings/Network connection reset) for your Roku TV, try that.

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StreamerUser
Level 16

Re: Anyone else lose wired ethernet with 9.4 update?

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If there's an option to "reset network connections" (in streamers:  Settings/System/Advanced system settings/Network connection reset) for your Roku TV, try that.

View solution in original post

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COMpulse
Level 7

Re: Anyone else lose wired ethernet with 9.4 update?

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I reset all my network equipment and it's working fine now.

 

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