Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
This morning my Roku lost connection. When I rebooted the device, it still will not connect, but my remote also is not working suddenly. I changed the batteries and tried to connect again and nothing. So now I have a frozen roku screen, not connected to WiFi, and a remote that will connect to the streaming stick. I did download the app but the device is not showing up to add, probably because it’s not connected. Any advice?