Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Tlloud08691921
Level 7

After factory reset direct Roku not found on any device

Hello,

i know most of these forums has said that after factory reset the direct-Roku shows up. however after factory resetting twice it was still not showing up on either of my devices. honestly was a waste of money and efforts if it was just never going to work long term. the set up for dorm wifi connection needs updated. any thoughts on what to do??

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2 REPLIES 2\
Tlloud08691921
Level 7

Re: After factory reset direct Roku not found on any device

Update: have reset it 4 times and is still not working

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renojim
Community Streaming Expert

Re: After factory reset direct Roku not found on any device

You can't use dorm connect until your Roku is activated/linked to a Roku account.  If you factory reset it you'll have to use some other Wi-Fi network (like your phone's hotspot) to get through the initial setup.

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